Fi99 takes your personal information seriously. This privacy policy clearly explains what data we collect, why we collect it, and how we keep it secure.
We believe a safe platform means more than just gaming security — protecting your personal information is equally important.
Every transaction and personal detail at fi99 is protected with bank-grade 256-bit SSL encryption. No hacker or third party can access your data.
Fi99 never sells your name, phone number, or personal information to third parties. Your data is used solely for service improvement and legal compliance.
Fi99 only collects information that is strictly necessary to provide its services. No unnecessary personal data is requested or stored.
NID or passport documents submitted for identity verification are stored on fully encrypted servers and can only be accessed by authorized personnel.
Fi99 can delete your personal information upon request, unless it is required to be retained for legal reasons. Your data is in your control.
You can opt out of promotional messages or emails from fi99 at any time. Manage your communication preferences as you see fit.
During registration and use of fi99 services, we collect the following types of information. Under fi99's privacy policy, there is a specific reason for collecting each piece of data:
Fi99 uses the information it collects for the purposes listed below. fi99's privacy policy ensures that every use is transparent and fair:
| Purpose of Use | What information is used | Basis |
|---|---|---|
| Account creation and management | Name, email address, phone number | Contractual |
| Identity Verification (KYC) | NID/passport, date of birth | Legal obligations |
| Payment Processing | Payment Method Details | Contractual |
| Fraud Prevention | IP, device, transaction history | Legitimate Interest |
| Customer support | Contact details, description of the issue | Contractual |
| Promotional Communications | Email, phone number | Consent |
| Responsible Gaming | Gaming activity, session information | Legitimate Interest |
Fi99 uses industry-leading technology to protect your information. Under our privacy policy, your data is stored across multiple layers of security:
Fi99 does not generally share your personal information with anyone. However, limited sharing may occur in the specific circumstances outlined below:
All third parties are contractually bound to comply with fi99's privacy policy and may not use your data for their own purposes.
Fi99 uses cookies to keep the website running smoothly. Cookies are small text files stored in your browser. In accordance with fi99's privacy policy, we use the following types of cookies:
Cookies can be disabled through your browser settings, though this may affect some site features.
Under fi99's privacy policy, you have the following rights regarding your personal information:
You may request to know what information fi99 holds about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data where there is no legal obligation to retain it.
You may object to the processing of your data for specific purposes.
You may request a copy of your information in a structured format.
You may request that data processing be temporarily suspended under certain circumstances.
Fi99 strictly does not collect information from anyone under the age of 18. In accordance with our privacy policy and terms and conditions, all fi99 services are for adults only.
If it is found that a minor has registered, that account will be closed immediately and the collected data will be deleted. If a parent suspects their child is using fi99, please notify our support team right away.
Fi99 reserves the right to update this privacy policy at any time. If significant changes are made, we will notify you by email or through a notice on the site.
Continuing to use fi99 after any changes takes effect means you accept the updated privacy policy. We recommend checking this page regularly. The "Last Updated" date at the top of the page shows when the most recent changes were made.
For any questions, concerns, or requests to exercise your rights regarding the privacy policy, please contact fi99's data protection team:
We take all privacy concerns seriously and work to resolve them as quickly as possible.
Answers to the most frequently asked questions about fi99's privacy practices.